About our Webinars

CPCU Society webinars are live, one-hour sessions designed to educate and empower you on a wide variety of topics.  Learn from insurance and risk management professionals who are experts on a wide variety of topics, ask questions, interact with other participants, all without leaving your office.   

Non-member individual registration is $49.
Non-member group rate registration is $99.

Can’t make the date of the webinar or interested in more content? The Society’s Learning Library provides hundreds of on-demand educational materials including recorded webinars and more.

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Not a member? Join or Renew your membership now for free, unlimited access to all CPCU Society webinars. Plus, for a limited time, use code SUMMER50 at checkout to save 50% on your 2025 membership. Local chapter dues not included, if applicable.

Note: You must wait 24 hours after joining or renewing before you are able to register for any upcoming Society webinars at no cost.

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Upcoming Webinars

events
CPCU Society Member Town Hall - Sept. 11, 2025
September 11,2025
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Join the Executive Committee of the CPCU Society’s Leadership Council for an update on key initiatives including: membership, 2025 events, the latest news and more!  This live session will also provide ample opportunity for members to ask questions and provide feedback.
The Cost of Caring: Mental Health for Claims Adjusters
September 23,2025
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Claims adjusters face traumatic images and devastating narratives daily, yet most never learn how these exposures affect their mental health and job performance. This webinar addresses the hidden psychological costs of compassionate work and teaches you how to protect your mental health while serving clients effectively. Drawing from decades of trauma research, you'll discover practical strategies to recognize warning signs of compassion fatigue and build lasting resilience. Learn evidence-based techniques specifically adapted for insurance professionals who encounter secondary trauma through their work. You'll leave equipped with actionable tools to implement immediately. Key Takeaways: - Identify the specific signs and symptoms of vicarious trauma that commonly affect claims adjusters, enabling you to recognize these impacts before they compromise your mental health or job performance. - Master evidence-based resilience techniques that you can implement immediately to process traumatic content more effectively while maintaining your emotional wellbeing. - Develop both individual and team-based strategies for creating a supportive work environment that acknowledges the psychological demands of claims work and promotes long-term career sustainability.
Human Trafficking Risks for Insurance Professionals
September 30,2025
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Human trafficking creates significant business risks for insurance companies through legal liabilities, financial exposure, and reputational damage. This essential webinar will equip insurance professionals with an overview of what human trafficking is and ways in which businesses can prevent it from interfering with their operations and client relationships.  Led by Brianna Cho, Corporate Relations Coordinator at Businesses Ending Slavery and Trafficking (BEST), this session explores the intersection of human trafficking and the insurance industry. Attendees will review relevant court cases, learn organizational strategies, and discover BEST's comprehensive programs designed to address this critical business exposure.  The session provides information about how to safeguard your organization while contributing to the fight against human trafficking through multi-pronged and survivor centered anti-trafficking approaches.  Key Takeaways: - Learn foundational information about labor trafficking and sex trafficking, how it occurs, and who is impacted. - Understand the legal and financial risks human trafficking poses to insurance companies, including recent court cases where insurers faced significant liability. - Discover how you can work with external organizations to implement anti-trafficking policies, train your workforce, and create a comprehensive response framework that protects your business and vulnerable populations.
Mediating Difficult Claims
October 28,2025
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Not all mediations are created equal. While many are straightforward, others can be particularly challenging due to high exposure, coverage issues, multiple parties, or other unique factors. This webinar will focus on those more complex mediations, providing actionable strategies to navigate these difficult situations. J. Pablo Cáceres, a Florida Supreme Court Certified Mediator, will review the key mechanics of mediation and then dive into common scenarios that require special considerations, offering proven strategies for preparing in advance and handling challenges during the mediation process. Whether you're dealing with complex claims, multiple parties, or tricky legal issues, this session will give you the tools to improve your chances of a successful, global resolution. Key Takeaways: - How to spot and prepare for difficult claims that require special strategies in mediation. - Tips for selecting the right mediator for high-exposure or complex cases. - Effective tactics for addressing challenges during mediation to secure the best possible result.

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All webinars are eligible for 1

CPCU in Good Standing credit

 
 

CPCU in Good Standing

One hour of CPCU In Good Standing credit will automatically be reported per webinar.

Can't make the live webinar? Register anyway! You will receive a link to view the recording within 24 hours.