IN the Know, the CPCU Society Unscripted

Join host, Chris Hampshire, CPCU, an industry veteran and a CPCU Society volunteer leader, for this bi-weekly podcast featuring special guests and covering an array of topics affecting the insurance industry today. You’ll get an inside, unscripted look at how industry insiders got where they are, where they’re headed next, and how you can benefit from their experience and insight.

IN the Know is available free of charge and can be found by searching your podcast player of choice. If you find that you need to manually add the podcast RSS feed to your preferred app, click here.

 

 

Precious Norman Walton, CPCU, AIC, AINS, AIS

Account Executive, EG Bowman Co.
Agent Program Manager, NAAIA

Precious Norman-Walton is an Account Executive with EG Bowman Co, based in NYC, and the Agent Program Manager for NAAIA (National African American Insurance Association).  With over 18 years of Insurance Industry experience, she has served in Personal Lines Claims, Commercial Underwriting, and Agency Management.  Prior to her current role, Precious was Director of Underwriting at Harbor AI, VP of Account Management at Insureon, and Chief Operating Officer for Diamond National Insurance Advisors. Precious is a member of the CPCU Society Leadership Council, and was Vice Chair of the 2022 CPCU In2Risk Global Conference.  She served as  the 2020 President of the Dallas Chapter of the CPCU Society and currently serves as their Programs Chair.  Additionally, Precious sits on the Board of the Central Illinois CPCU Chapter, and Insure Equality.  This live episode of the In The Know podcast was recorded at RISKWORLD 2024 in San Diego and features Chris Hampshire and Precious as they explore strategies for advocating for education and inclusion in the insurance industry and discuss technology, talent, and the state of the insurance industry.

 
Nikki Jackson, CPCU, MBA, ARM, CDMS

Vice President of Strategy & Marketing
MTI America

Nikki Jackson is the Senior Vice President of Strategy & Marketing at MTI America. Nikki is a data-driven strategic executive leader with over 17 years of experience in the property and casualty insurance and benefits delivery industry. During her career, Nikki has affected almost every aspect of the claims management process, working with over 100 Fortune 500 companies, dozens of TPAs and carriers, and countless vendors in various roles from operations to strategy and marketing. She authored the insurance industry’s largest academic research study on the talent shortage, and is passionate about attracting and retaining talent. She is also the founder of The Work Comp Power Prompt, and is active in RIMS, the CPCU Society and the Alliance of Women in Workers Compensation. On this episode of the In The Know podcast, Chris Hampshire and Nikki discuss technology, talent, and the state of the insurance industry.

 

Jo Lynn Clemens, CPCU, ARM

Founder & CEO, RiskKarma.io

Jo Lynn Clemens, CPCU, ARM, is the CEO and Founder of RiskKarma.io, a strategic risk intelligence solution to reduce claims and improve workplace culture. Jo Lynn has over 20 years of experience in risk, compliance, and litigation, which includes her role as president of JJC Insurance Services, LLC and her past experiences as an auditor for Underwriters at Lloyds of London, director of legislation and research for Arizona CPCU Society, regional chair for Claim Litigation Management Alliance (CLM), 2010 Delegate Ambassador to China for global Society of CPCU and special examiner to the insurance commissioner of Arizona’s Department of Insurance. Jo Lynn has served as a thought leader in artificial intelligence, insurance, compliance, and the future of work. She has also served as an expert panelist and speaker for the CPCU Society, the Claims Litigation Management Association, Arizona State University, and the International Association of Defense Counsel. Live from Risk World 2024 in San Diego, this episode of the In The Know podcast features Chris Hampshire and Jo Lynn for a conversation about the number one topic at this year’s RIMS RISKWORLD conference — the possibilities and future of AI.





Listen on Apple Podcasts



Listen on Spotify

 



Get Involved

Interested in being on the podcast? Do you know someone you think would be a great guest?

 Submit a Guest Suggestion

Learn more about the types of recognition you can get as a sponsor by contacting our team.

 Sponsor A Podcast