Diversity & Cross-Cultural Claims Handling
Presenter: Michelle Bedoya
December 7th at 2:00 PM ET

Designed for licensed insurance professionals, this one-hour program will introduce participants to the components of cultural competency, including cross-cultural communication, conflict resolution and flexibility. Our well-versed Wilson Elser partner will explain the value and application of cultural competence principles in claims management and their role in the claims handling service model. The session will conclude with a participant self-assessment of cultural perceptions and comfort levels with people from other cultures.  

REGISTER NOW
 

Michelle Bedoya 

Associate

Wilson Elser Moskowitz Edelman & Dicker LLP
 

Michelle Bedoya focuses her practice on civil litigation involving insurance and general liability defense of matters including personal injury, premises liability, product liability, wrongful death, automobile/ trucking liability, negligent security, contract disputes, indemnification disputes and professional liability. In the health care arena, Michelle has successfully defended providers in health care fraud investigations and charges. She also served as a presenter for Adventist University of Health Sciences and Professional Boundaries, speaking to health care professionals and students regarding medical ethics and licensure issues.