Director of Risk Management 

Encompass Health
Birmingham, Alabama

CPCU since 2015
Society member since 2016
Member of the In2Risk Committee

Connect with me on Interact Community  

Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?

Early in my career, I handled non-standard auto claims. I moved on to fire claims and, eventually, homeowner liability claims before making the transition to Risk Management. Since 2018, I've worked in Healthcare Risk Management. In addition to the CPCU designation, I have attained AINS, ARM, AIC, RIMS-CRMP, and CPHRM. Currently, I am broadening my knowledge in many areas including risks specific to healthcare and captives.

Why are you passionate about working in insurance and/or risk management?

I've enjoyed my career journey. I started out in a call center doing customer service for a non-standard carrier, but even back then I feel like I learned something new every day. One of my favorite things about this industry is that you never have to be bored. There are so many avenues and so many professionals whose paths may have crossed mine even though they ended up in a totally different direction. I still feel as though I learn something new about insurance and risk management on a daily basis even after working in the industry nearly 20 years.

Tell us about something you enjoy outside of work, a cause you support, a hobby, family activity, or anything else that is important to you.

Outside of work, I enjoy being a theatre/dance mom and travelling with my daughters to different museums and other attractions.

In your opinion, what’s the best thing about being a CPCU Society member?
Networking with diverse members of the insurance and risk management community. Opportunities for development through volunteering with the Society.

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