Tell us about yourself as a professional. Do you have a special interest or area of expertise, unusual background or experience, or a topic or skill you’re working to get better at?
I moved to the insurance industry with a background in Physical Therapy/ Sports medicine, with that background I started as a claims adjuster for injuries arising out of car accidents. Since it was a career change for me, I felt I owed it to myself to learn more about insurance in order to be successful and create future opportunities for myself. I completed my first CPCU class within 3 months of joining the industry and didn't look back. After completing my designation, I moved to underwriting, working in Surety initially and then moving to middle market and then large monoline property. I was then presented with an opportunity to join Verisk as part of the commercial property team was very exciting for me. With the experience  I had gained, I could now be a part of helping carriers and brokers alike with their commercial property needs and issues at a time when property was becoming very challenging due to market pressures and inflation, not to mention the increase in catastrophe losses. I flourished in this role and now lead my own team in the Small Commercial space, helping customers with their business and property data needs.

Once I fully understood all the things that insurance brings to the community, it was easy to become passionate about advocating for a career in insurance. The carriers I worked at supported many local and national charities including the United Way and Toys for Tots to name a few. At Verisk, our community mitigation work is the benchmark for grading public fire protection, helping to build more resilient communities when loss events occur.

My main hobby outside of work is playing competitive darts, while I am certainly not the best player- the social aspect of the game is what I enjoy most. I am also the board VP of my local darting association.

In your opinion, what’s the best thing about being a CPCU Society member?
The best things about being a CPCU society member are staying current with industry news, I personally enjoy the articles in Insights, in addition to networking with other CPCUs that are passionate about the industry and continual learning. Getting my designation was one of the best things I have done professionally.
  
    

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Tell us about yourself as a professional. Do you have a special interest or area of expertise, unusual background or experience, or a topic or skill you’re working to get better at?
I specialize in Personal Insurance; specifically, High Net-Worth and Private Client Services. My areas of expertise are risk management, underwriting, and marketing. In addition to my CPCU and API designations, I am currently working on obtaining my ARM.

Why are you passionate about working in insurance and/or risk management?
I've learned early in my career that I was very good at my job. By combining that with passion, I wanted to continue to grow and further my education. In this industry, you are always learning, and I love that education will always be a top priority for me.

Family is extremely important to me. I try to spend as much quality time with my family as possible. We love to travel and explore new areas, try new foods, make new experiences, all together as a family.

In your opinion, what’s the best thing about being a CPCU Society member?
The best thing about being a CPCU society member is the ability to connect with fellow peers in the industry, having limitless resources that you wouldn't typically have, and to also be inspired by others and their journeys.

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Tell us about yourself as a professional. Do you have a special interest or area of expertise, unusual background or experience, or a topic or skill you’re working to get better at?
After graduating summa cum laude with University Honors from Saint Joseph’s University’s Maguire Academy of Insurance and Risk Management in 2022, I matriculated to Villanova University Charles Widger School of Law.  I am now a second-year law student at Villanova University Charles Widger School of Law.  In March 2023, at the age of twenty-three, I earned the Chartered Property Casualty Underwriter (CPCU) designation.  Also in March 2023, I began my tenure at Stickley Law, LLC, a boutique insurance defense firm that specializes in fighting fraud.  I believe that the CPCU designation has given me (1) a high-level, strategic understanding of how claims and litigation fit into the bigger insurance picture, which many of my colleagues do not have; and (2) the ability to make a difference by providing timely and thought-provoking advice to clients on a consistent basis through status reports and coverage opinion letters.  Ultimately, my goal is to become the best, and most highly sought-after, Gen Z insurance defense and coverage attorney in Pennsylvania and New Jersey.

Why are you passionate about working in insurance and/or risk management?

As a Law Clerk at Stickley Law, LLC, I have the privilege of being on the front lines in the battle against insurance fraud.  I find tremendous satisfaction in analyzing the value of claims with deep skepticism and investigating suspicious activities.  The work I do at Stickley Law, LLC, pursuing truth and justice, preserves the integrity of the insurance industry and makes the insurance industry fairer and more equitable.

Outside of school and work, I enjoy spending time with my parents, grandparents, girlfriend, and close friends.  My girlfriend and I share an adorable mini-labradoodle puppy named Polly, who has been a blessing in our lives.

In your opinion, what’s the best thing about being a CPCU Society member?
In my opinion, the best thing about being a CPCU Society member is the networking. Membership to the CPCU Society provides you with access to a vast network of high-achieving and intellectually competent insurance professionals.  This access is invaluable for career growth; making connections, both in-person and on LinkedIn; and staying updated on industry trends.

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Tell us about yourself as a professional. Do you have a special interest or area of expertise, unusual background or experience, or a topic or skill you’re working to get better at?
I currently service a multitude of accounts in diverse classes of business. My generalist book consists of everything from healthcare and nonprofits to aviation accounts. I enjoy working on nonprofit accounts the most but would like to continue to diversify myself, so I am working to gain a better understanding of marine coverages.

I feel passionate about my work because I truly enjoy the interaction I have with many different people on a daily basis. Building relationships with professionals all over the country means learning about and helping a variety of businesses and people in all walks of life. As previously noted, I love working with nonprofit organizations because it feels meaningful to help and educate them on the best way to protect themselves and their communities.

My main focus outside of work is my two children. Every bit of motivation I have in life comes from my passion for being their mom and teaching them the importance of determination and a strong work ethic. We enjoy traveling together, and going to concerts and sporting events. My kids are always up for a new adventure!

My favorite hobby is running. I have run over a dozen half marathons, four full marathons, as well as an ultra-marathon. Most recently, I ran the 2023 London Marathon this past April and am looking forward to doing another one soon.

In your opinion, what’s the best thing about being a CPCU Society member?
The best thing about being a CPCU Society member is having a consistent ability to learn more about the industry. It is a great way to stay current and up to date, while being part of a community of peers to share insight with.
  
    

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Are you heading for the convention (that’s what we used to call it) in DC this October 5 – 7, 2023?
If you’re considering it, I suggest you sign up right now.  As the song says, “This could be the start of something big.”  Fifty years ago, I, too, was headed for our convention to receive my designation in the US capital city.

Why do CPCU and the Society mean a lot to me?
In a nutshell, it’s recognition and collegiality, friendships, leadership opportunities, resources, and fruitful meetings.

My dad, a highly successful, independent, P&C insurance agent, advised me to get a credential that would make my name stand out. During my first gig out of the Army, an underwriter in my company told us that CPCU was a challenging program.  That was enough to suggest a worthy goal for me, and I will forever be grateful. 

I was extraordinarily eager to officially be a CPCU.  Being a third-generation insurance worker, I puffed up my feathers and was prepared to be a peacock.  Not as my father’s son, but a CPCU on my own.  Sure enough, during my walk-across stage (yes, they announced every name then), the presiding officer prepared to shake my hand and said, “I know your dad.  How’s he doing?”  A momentary let-down, after which I had nothing but enjoyment from my active CPCU and Society career which lasted until 2012.  Full disclosure: since then, I have been enjoying retirement life. 

Tough to adequately describe but let me hit the high points.

My wonderful experience started at Conferment and extended for a half-century.  It was the blend of associating with good friends, sharing laughs and ideas to advance the Society, and gaining solutions to insurance puzzles back home. Furthermore, meeting decision makers throughout the industry was priceless.  Some of those friendships lasted a whole generation, with too many to list.  And Society friends are always at the ready to share their experience as risk management and insurance industry thought leaders.  

I especially valued the leadership opportunities.  The Society affords participation in thought leader groups as well as opportunities to lead those groups.  By the way, you can (and should) volunteer for your local chapter, a committee or interest group. 

To the new CPCUs, a hearty congratulations.  At In2Risk you will receive all the well wishes you can enjoy.  But “commencement” means going forward from here.  Now it’s your chance to share your joy within your networks.  Tell them what it all means to you.  Thanks for reading.  And for the new designees, bon voyage on your lifelong journey!

In closing, thank you to all of you.  My Society service culminated in my term as president.  Those were among the most rewarding and enjoyable years of my long life.  So… Thank you very much!  And a huge “THANK YOU” to my wife Mica.  Sure helps to have a loving and supportive partner.

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Tell us about yourself as a professional. Do you have a special interest or area of expertise, unusual background or experience, or a topic or skill you’re working to get better at?
With over a decade of insurance industry experience, I possess a diverse skill set and hold certifications such as CPCU, ARe, ARM, and AIC-M. I excel in risk management, policy analysis, and claims handling, providing customized solutions to clients. Committed to growth, I explore emerging technologies' role in the industry. As a go-getter and innovator, I eagerly anticipate contributing and collaborating with fellow professionals to shape the reinsurance landscape.

As a dedicated claims professional, I am passionate about innovation, collaboration, and leadership development. I focus on mentoring, efficiency, and fostering interdepartmental collaboration. I am committed to personal and professional growth.

Beyond my professional life, I relish giving back to the community and spending time with family. A cherished experience includes volunteering at a bird sanctuary, where I led volunteers to preserve and enhance the 9-acre reserve's natural beauty.

In addition to my passion for nature and conservation, I treasure every moment spent with my loving wife, our energetic 5-year-old son, and our adorable 7-month-old baby girl. We relish the opportunity to create lasting memories together. This brings me joy and satisfaction while inspiring me to strive for excellence, applying the same dedication and enthusiasm from my personal life.

In your opinion, what’s the best thing about being a CPCU Society member?
As a proud CPCU Society member, I value the access to knowledge and insights that expand my understanding and inspire me to advocate for continuing education and mentoring. The networking opportunities have enabled me to forge meaningful connections, contributing to my growth in the insurance industry. I am eager to leverage my membership to make a lasting impact in the dynamic world of insurance.
  
    

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Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
I am an insurance professional who possesses expertise in personal lines insurance, technology strategy, and the implementation of enterprise cyber security policies. My career in insurance began in 2005 when I started working as a software developer for a major insurance client. During this time, I gained a comprehensive understanding of personal lines auto insurance.

Driven by my passion for this industry and my desire to expand my skillset, I pursued my CPCU designation and successfully completed all the required coursework and exams in 2014. I have been working with Cabrillo Coastal since 2009, where I currently lead the digital strategy for providing personal lines insurance in areas exposed to catastrophic events.

In addition to my CPCU designation, I also hold ARe and AINS designations from The Institutes Designations. On the technology and project management side, I have obtained my PMP and AWS Solution Architect Associate designations. As for my future endeavors, I'm striving to enhance my knowledge and skills in the field of data science and machine learning. 

Insurance plays a crucial role in maintaining a stable society, particularly in areas like Florida where there is a constant influx of new residents, the demand for new homes is high. As a result, there is an increased need for additional insurance capacity to ensure that homeowners and individuals are protected against unforeseen risks and events.

This is an exciting time to be in the insurance industry, as we are witnessing a shift from traditional claims check focused approach to a more proactive workflows that leverages advanced technologies and data science to prevent claims from happening in the first place. As the industry continues to evolve, there are many opportunities to innovate and make a positive impact on people's lives by providing them with greater security, peace of mind and delightful end to end insurance workflows.

When I'm not at work, I enjoy reading books from various genres, including fiction and non-fiction. I find reading to be an excellent way to unwind and learn new things. Moreover, spending quality time with my daughters is a top priority for me, and I make sure to dedicate enough time to create meaningful memories with them.

In your opinion, what’s the best thing about being a CPCU Society member?
Networking, volunteer opportunities and professional growth.
  
LinkedIn: www.linkedin.com/in/manoharpradhan/       

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Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
I currently hold the Martin Chair of Insurance in the Jones College of Business at Middle Tennessee State University. I also led the development of a full major in Risk Management & Insurance in the Jones College of Business at MTSU that was rated the #1 program in the country by A.M. Best Review magazine in 2020. 

I’ve also taught CPCU courses in the Institutes Collegiate Studies program for many years, and received the Outstanding Course Leader Award from the American Institute for Chartered Property & Casualty Underwriters in 2004.

Additionally, I serve on the national faculty of the National Alliance for Insurance Education & Research, teaching in the Certified Risk Manager (CRM) program and as education consultant. I previously served as educational consultant for the Certified Insurance Counselor (CIC) program.  


Before my career in education, I worked as an independent agent. My research interests include risk financing, solvency issues and agency/brokerage operations, and I have been published multiple times in academic and insurance trade journals. I’ve also received numerous awards including the N.C. Surplus Lines Association naming their scholarship awards after me, and most recently being the recipient of the Middle Tennessee CPCU chapter Legacy Award this past September. 

Risk Management & Insurance makes the world a better place.  We try to prevent and mitigate loss, take advantage of uncertainty and provide resources when things don't go well.  It is a relationship business that places high priority on integrity.

I love to be outdoors, sports and travel, but most especially spending time with family.

In your opinion, what’s the best thing about being a CPCU Society member?
The best thing about being a CPCU Society member is connecting with members of the local chapter.  The Middle Tennessee chapter has so many wonderful professionals that are more than willing to mentor the Risk Management & Insurance majors at Middle Tennessee State University.  Seeing their commitment to their profession and the students is very rewarding.
  
LinkedIn: www.linkedin.com/in/dr-dave-wood/       

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Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
What I enjoy so much about my job is that due to advances in technology and our ever-changing environment there is always opportunity to learn something new. I have many years of experience working in Customer Service and recognize how the needs of the customer are vital to an organization. Understanding the customer’s perspective is imperative in the service industry and can set an organization apart from its competitors when focusing on continuous improvement and the role that customers play.

What I love about working in insurance is that it is a stable industry and there are many opportunities for professional development. You can advance in your career and learn new skills. There is a constant focus on employee retention and an endless amount of resources to take advantage of when it comes to education and networking.

I always enjoy spending time with my family. I have a large family and we always make an effort to see one another, whether it is for a quick lunch or a family vacation. We enjoy traveling together and making memories in our great state of Maine!

In your opinion, what’s the best thing about being a CPCU Society member?
I would say the connections, networking, and professional growth. In my short time being part of the Society I’ve become a leader in our local Chapter, earned two designations, and am on my way to obtaining a third. You have access to so much information and resources and build great relationships along the way.
  
LinkedIn: www.linkedin.com/in/ashley-fuller-wcp-cpcu-aida-ais-524b249b/       

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Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
I'm surprised that I ended up in insurance and risk management, but maybe I shouldn't be. My father is a retired independent insurance adjuster, so I grew up learning about the industry. While in law school at the University of North Carolina, I took insurance law because I heard the professor was the best on campus. My first job was a at small insurance defense firm where I got immediate experience working with carriers, meeting policyholders, and litigating claims. For the last decade I've worked at United Educators (UE), the premier provider of liability insurance and risk management services for educational institutions. 

My entire career has been dedicated to risk and insurance and I've built an area of expertise in the education sector. UE advises over 1600 schools, colleges, universities, theaters, and museums across the country. These insureds encounter the same risks as other insureds (slip and fall claims, employment discrimination lawsuits), but they also encounter distinct harms like reputational risk, falling enrollment, and culture war issues.

Insurance and risk management is a rewarding career path for three reasons.

First, every day is different. Insurance companies insure many types of people, businesses, and places. Each insured has a unique set of problems to solve and risks to tackle. My work is endlessly varied; one day I'm helping one of our members with a federal compliance issue, and the next I'm advising them on study abroad risks. You'll never be bored with what's on your desk.

Second, we have the opportunity to make the world a safer and better place. Our industry is sitting on a mountain of data. By taking that information, we can give our insureds the information to make choices that improve the health and safety of their communities. Furthermore, when things go wrong, insurance is a tool that helps people put their lives back together. 

Third, the industry is becoming more diverse. I've seen incredible changes over the last decade. Insurance companies recognize that fostering increased diversity, equity, and inclusion is the right thing to do, good for business, and key to retaining and attracting top talent. At UE we recently formed an Inclusion, Diversity, and Equity Alliance (IDEA). IDEA is helping our company set up employee resource groups, and I'm excited to join our brand new LGBTQ+ group. I'm a gay man with a disability, and it's nice to know I can bring those identities to work.

My great passions in life are reading and travel. 

I'm in a book club in Washington, DC. We've been meeting for 7 years and we've read almost 50 books together. I'm also lucky to have a lot of coworkers who are bookworms - they're very generous with their reading recommendations and book loans!

Last summer I achieved a goal of visiting all 50 states. My final state was Alaska. I hiked in national parks, flew in a seaplane around Denali, took a glacier cruise, and visited a sled dog kennel. Travel is the greatest experience; you meet new people, try new food, and ultimately learn about yourself. Nothing puts your life in perspective like feeling small in front of a giant, ancient glacier. Someday I'd like to visit all 7 continents.

In your opinion, what’s the best thing about being a CPCU Society member?
The people. I had a rewarding experience at In2Risk 2019 when I officially joined the Society. My local chapter is made up of dedicated and friendly folks who are very generous with their time. I hope we continue to find ways to make those connections.
  
LinkedIn: www.linkedin.com/in/joevossen/       

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