IN the Know, the CPCU Society Unscripted

Join host, Chris Hampshire, CPCU, an industry veteran and a CPCU Society volunteer leader, for this bi-weekly podcast featuring special guests and covering an array of topics affecting the insurance industry today. You’ll get an inside, unscripted look at how industry insiders got where they are, where they’re headed next, and how you can benefit from their experience and insight.

IN the Know is available free of charge and can be found by searching your podcast player of choice. If you find that you need to manually add the podcast RSS feed to your preferred app, click here.

 

 
Bruce McEwan, PhD, CPCU

Principal
ProManCon

Welcome to the 100th episode of the In The Know podcast! Today’s guest Bruce McEwan is the principal of ProManCon, an insurance and risk management consulting organization specializing in management, risk management, conflict management, and related organization change projects. Based in Hawaii, Bruce is a retired executive manager for Young Brothers, Limited, a Marine freight transportation company. During his 29-year career as a risk manager, Bruce identified, analyzed, and evaluated risks and developed plans for mitigating and managing risks of many types. In this milestone episode of the In The Know podcast, Chris Hampshire and Bruce discuss his life as a risk manager, his current work in the consulting world, and his thoughts on the future of the industry, including ways to attract new talent.

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Janet Coffey

Enterprise Risk Global Manager
Michaels Craft Store

Janet Coffey is the Enterprise Risk Global Manager of Michaels Stores, one of the largest arts and craft retailers in the United States. With over two decades of risk management experience, Janet is a graduate of Dallas Baptist University and has served as a director of risk management and a risk management consultant. In this episode of the In The Know podcast, Chris Hampshire and Janet explore the world of risk management, Janet’s experiences within the retail sector, and her thoughts regarding the future of the industry and talent development.

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Paul Roderick, CPCU

Digital Product Owner & Ops Manager, Midwest Employers Casualty (a WRB company)

Paul Roderick is a digital product owner and operations manager at Midwest Employers Casualty (a WRB company), where he’s deeply involved in digital transformation and process improvement initiatives, as well as bringing technical and business colleagues together. Previously, he led a public entity risk management and insurance program, using a technology-forward approach to streamline operations. He is a current member of the CPCU Society’s Technology and Innovation Committee. In this episode of the In The Know podcast, Chris Hampshire and Paul discuss the current state of the carrier side of the insurance industry, Paul’s experience with working for a public entity, and what he sees happening in the future of risk management.
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