IN the Know, the CPCU Society Unscripted

Join host, Chris Hampshire, CPCU, an industry veteran and a CPCU Society volunteer leader, for this bi-weekly podcast featuring special guests and covering an array of topics affecting the insurance industry today. You’ll get an inside, unscripted look at how industry insiders got where they are, where they’re headed next, and how you can benefit from their experience and insight.

IN the Know is available free of charge and can be found by searching your podcast player of choice. If you find that you need to manually add the podcast RSS feed to your preferred app, click here.


Dr. Shirley Davis

President and CEO
SDS Global Enterprises, Inc.

Dr. Shirley Davis is the President and CEO of SDS Global Enterprises, Inc., and will be the closing keynote speaker at the In2Risk Conference this fall. Dr. Davis brings a unique background as a seasoned HR and Diversity & Inclusion global thought leader, a senior executive, a certified leadership coach, and a former Chief Diversity & Inclusion Officer for several major Fortune 100 companies. She has worked in more than 30 countries on five continents and delivers more than 80 speeches a year. She is the former Global Head of Diversity, Inclusion, and Workplace Strategies for the Society for Human Resource Management (SHRM) and earned the highest designation in the speaking industry as a Certified Speaking Professional, bestowed by the National Speakers Association. She holds a Bachelor’s in Pre-Law, a Master’s in HR Management, a Ph.D. in Business and Organization Management, and is a former Ms. America United States. She is also a featured author for LinkedIn Learning’s online course, entitled “Inclusive Leadership.”

In this episode of the In The Know podcast, Chris Hampshire and Dr. Davis explore innovative strategies for attracting the best talent, developing future leaders, and enhancing inclusiveness and involvement in the insurance industry.


Kristine A. Fox, CPCU, AIC-M, ARM

Midwest Regional Claims Manager, Property Americas Division

Kristine A. Fox, CPCU, AIC-M, ARM, AIC, API, AINS, SCLA-Gold, is the Midwest regional claims manager for the Property Americas Division of Sedgwick, where she organizes deployment of field resources and oversees client accounts. Fox has over 20 years of experience in property-casualty claims, ranging from homeowners and auto losses to general liability, and has also supervised commercial trucking liability claims. She is a past president of the Omaha CPCU Society Chapter. In this episode of the In The Know podcast, Chris Hampshire and Kristi discuss all things claims, from the onset of Kristi’s career to the future of claims, how she has pivoted to become an engaging resilience speaker in the industry, and how to more effectively attract talent to the claims space.


Matthew Swafford, JD, CPCU

Senior Litigation Counsel, Shelter Insurance Companies

Matt Swafford is Senior Litigation Counsel at Shelter Insurance Companies, where he manages litigation across the United States for Shelter and affiliated companies and provides general counsel to Shelter’s claims branches. He practiced law in Kentucky for over ten years with a focus on insurance, business, and employment litigation, clerked for Justice Will T. Scott at the Supreme Court of Kentucky, and was a Staff Attorney for Jefferson County Circuit Court Judge Barry Willett. At Northern Kentucky University – Salmon P. Chase College of Law, Matt graduated in the top ten percent of his class; was a member of the NKU Law Review’s Editorial Board; and interned for William O. Bertelsman, Federal District Court, Eastern District of Kentucky, and the United States Attorney’s Office for the Southern District of Ohio. Matt is licensed to practice in both Kentucky and Ohio (inactive), holds the Institutes’ Chartered Property Casualty Underwriting CPCU designation, and is pursuing a Master’s Degree in Insurance Management at Columbia University in the City of New York. In this episode of the In The Know podcast, Chris Hampshire and Matt consider the pros and cons of litigative problem-solving in the insurance industry, how it differs from the law firm environment, and what the future of the industry may look like from a legal perspective.

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