Post-Pandemic Playbook for the Remote and Hybrid Workforce

Presenter: Michael Koscielny, MBA, CPCU, CIC

Oct. 18, at 2 p.m. ET

The spread of COVID-19 in early 2020 forced many employers to enter into the vast unknown of remote work. For the sake of their own and customers survival they realized it was necessary. More than two years into this response, it is clear that there is no going back to exactly the ways things used to be. Those employers who could pivot in early 2020, even reluctantly, forged on stumbling along the way. Many gained their footing quickly, utilizing remote systems capabilities, virtual meeting platforms and force of will. Others struggled, often with what appeared to be no defined plans. While it was scary for employers, it was terrifying for employees. The risk of being furloughed or job eliminated hung over all involved. As a result, the insurance industry has changed dramatically - not from the perspective of risks we manage on behalf of our policyholders, but how we navigate this new world of a remote/hybrid workforce. In this webinar, we will discuss recruiting (local, countrywide and global), virtual interviews, hiring, onboarding virtually, company culture, and the “over the wall” conversations. Our take away will be the creation of a playbook, that works best, for both employers and employees as we move forward into the “new norm.”



Michael Koscielny, MBA, CPCU, CIC 

Vice President of Underwriting 

Florida Peninsula Insurance

Michael Koscielny has served as the Vice President of Underwriting at Florida Peninsula Insurance Company, Sarasota, Florida, since February 2014. Mike has more than 40 years’ experience, creating innovative processes in underwriting and pricing, in the insurance industry. Has worked for MunichRe/American Modern Insurance, Auto Club Group, Kemper Insurance and SAFECO Insurance in various roles including underwriting, marketing, sales, product management and executive leadership.

Founder and CEO of Born2Lead, LLC, its goal is to develop and mentor emerging leaders in every industry for roles of greater responsibility. Sharing leadership skills that have a proven track record for success in group and personal settings helps young professionals bridge the gap as they prepare themselves not only technically but as future leaders. Born2Lead, LLC offers workshops on leadership skills development, setting professional/career goals, active listening skills for success, and for mentors, becoming allies, advocates, and champions, among many other sessions tailored to the needs of those young leaders.

Served as CPCU Society President in 2017 and 2017-2018 President of the Underwriting Executives Council. Over the past 25 years served the CPCU Society as Leadership Council member, Chapter Governor, Chair of the Champions Advisory Committee, Chair of the Interest Group Task Force, and President of the Cincinnati and Northwest Chicago Chapters.