Tell us about yourself as a professional. Do you have a special interest or area of expertise,
unusual background or experience, or a topic or skill you’re working to get better at?
I am from the Bronx, NY. I am a born and raised New Yorker. I have almost 17 years’ experience working
in the insurance industry. I have worked at both a major carrier and multiple independent adjusting
firms. I have property and casualty experience across multiple personal and commercial
lines/products. I also served as a catastrophe representative traveling the USA for almost 9 years. I
currently handle bodily injury excess claims involving construction accidents at Sedgwick. I am a
champion of diversity, equity, and inclusion helping others bring their authentic selves to work. I have
spent my career learning new skills and increasing my knowledge base. I am a claims professional with
a penchant for learning.

Why are you passionate about working in insurance and/or risk management?
Working in insurance has allowed me to feed my passion to serve others. It is a blessing to say I get to
help others through difficult economic and emotional periods. I have learned I have the ability to
accomplish any goal I set. The ability to work in a constantly changing industry has fed my passions of
learning and travel. I have had the opportunity to travel around the United States assisting customers at
their time of need.

Tell us about something you enjoy outside of work, a cause you support, a hobby, family activity,
or anything else that is important to you.
I love to travel. I have been to most of the Caribbean, parts of Europe and all fifty U.S. states. My next
goals are to explore Asia and South America.

In your opinion, what’s the best thing about being a CPCU Society member?
The connections I have made thus far with other CPCU Society members have been life changing. It
has opened new opportunities to learn and engage with other insurance professionals. I am grateful to
be part of an amazing group.

LinkedIn: www.linkedin.com/in/rafael-antonio-castillo-cpcu/

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