Glenise Rooks, CPCU

Manager, Claims Operations
Hampton, Virginia
CPCU and CPCU Society member since 2016
Chair, CPCU Society Diversity and Inclusion Committee


What is something you wish everybody knew about the CPCU Society? 
The CPCU Society has value for all, including thought-provoking informative articles, discussions, and Industry trends, no matter what stage of your career you are in, whether you are entering the industry and leveraging the networking or have attained the level you want.

Some people think there’s more to life than insurance and risk management. If you agree, tell us about something else you’re passionate about.
I am passionate about giving back to our communities and was very active with our local Boys and Girls Clubs. COVID has made me rethink and flex to new ways of contributing. Mentoring and guiding our younger generations is key to our future.

CPCU Society members are passionate about their work. Some call this "geeking out" or being an "insurance nerd." What have YOU been trying to get better at recently?
What has been most helpful to me recently is the launch of the INteract discussion format. It offers a real time pulse of what CPCUs are talking about, interested in, and concerned about. It helps me have a broader view outside of just my specialty or expertise.

Anything else you'd like others to know about you?
I want people to know who I am. Outside of labels we instinctively assign. I am an Insurance Professional, passionate about development, and confident in our resilience to tackle whatever comes next in our industry as well as society.

Twitter: @ms_glen