Carol Hess, CPCU
Team Assistant II, Commercial Mideast
Commercial Lines Department
The Cincinnati Insurance Companies
Fairfield, Ohio
CPCU and CPCU Society member since 2007

What is something you wish everybody knew about the CPCU Society?
Something I just found out: that one free online Institutes course is offered every quarter!

CPCU Society members are passionate about their work. Some call this “geeking out” or being an “insurance nerd.” What have YOU been trying to get better at recently?
I just attended a PowerPoint course that I’m sure will be very helpful. I also need to complete a National Alliance course to update two of my designations, I just haven’t decided which one to take! (Note: In addition to her CPCU, Carol also has several other designations: SCLA, CIIP, CSRM, AINS, CISR Elite, AIS, and ACS.)

Some people think there’s more to life than insurance and risk management. If you agree, tell us about something else you’re passionate about.
I love to learn new things, especially insurance related.