Abi Potter Clough, CPCU

MetLife, Digital Customer Communications, Schenectady, New York
CPCU and CPCU Society member since 2013
Chair of the International Insurance Interest Group 

What is something you wish everybody knew about the CPCU Society?
I wish everyone knew how much you get out of being a member, and not just the obvious things like education and leadership opportunities, although those are plentiful. I’ve met my best friends through the CPCU Society and I’ve found a place where I can give back, fit in, support others, and learn new things.

CPCU Society members are passionate about their work. Some call this “geeking out” or being an “insurance nerd.” What have you been trying to get better at recently?
I am very interested in insurtech, particularly in AI and robotics in the insurance process. Learning how different solutions and technologies can enhance the customer and the employee experience has been very helpful. There are so many different people creating new ideas in this space so there’s always something new to learn or someone new to meet.

Some people think there’s more to life than insurance and risk management. If you agree, tell us about something else you’re passionate about.
I’m passionate about horses and travel. I’ve ridden all my life and much of my free time is spent at the barn or traveling and planning a trip somewhere fun. I love to explore and see new places!

Twitter: @AbiCPCU

LinkedIn: https://www.linkedin.com/in/abipottercloughcpcu/