The CPCU Society uses e-communications—or, simply put, e-mail—to stay in touch with members. Done properly, e-mail is one of the most effective and cost-efficient ways to communicate today. Many of our members have even indicated that e-mail is the best and preferred means for them to receive information. Our objective at the Society is to do everything we can to make this means of communications as user-friendly and productive for our members as possible.

To that end, we’ve collected a series of frequently asked questions that address the most common issues we’ve seen regarding our e-communications. Check back regularly—we’ll update and add more FAQs as they come in.

If you need further help, please e-mail your question or a description of your problem.

1. My CPCU Society e-mails are coming through in an unreadable or garbled fashion. What can I do?

2. I’m not able to click through on the links in Society e-mails. My IT department tells me I’m trying to access a web site “informz.net.”

3. I would like to receive text-only e-mails from the Society. How can I make this happen?

4. I would like to print out a copy of e-LINK, the Society's monthly e-newsletter, but the right side of the page is cut off. How can I print the whole message?

5. How can I stop receiving e-mails from the CPCU Society?

6. Does the CPCU Society share or sell my e-mail address?

7. It seems like I'm getting more and more spam. Is there anything the CPCU Society can do to help reduce it?

8. How can I better protect myself, my computer, and my identity on the Internet?

9. What is “phishing” and how can I avoid getting hooked by it?

10. How can I make sure that I am receiving all of the member e-mail communications from the CPCU Society?