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The CPCU Society Center for Leadership proudly presents a webinar on Performance Management!
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GIVING EMPLOYEE FEEDBACK THAT MOTIVATES PERFORMANCE
No one is perfect, and we all make mistakes. When those mistakes happen, how can you take a proactive approach to promoting the "right" behavior? How can you work with your employees so that they will appreciate your feedback, rather than feel punished? When you hope to bring about a change in behavior, the more the person understands and agrees with the change, the more likely the change of behavior will stick. This webinar will give you the tools to help you feel more comfortable giving feedback, help your employees learn from their mistakes, and continually improve their performance.
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Register to View On Demand Today!
When
Tuesday, July 29, 2008
Noon – 1 p.m. EDT
Where
At your computer!
Cost
CPCU Society members: $59
Nonmembers: $69
Continuing Professional Development Program for CPCUs
CPCUs attending this webinar will be awarded one (1) point
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Who’s It For?
This webinar is for anyone who supervises or manages one or more employees and would like to maximize their performance.
What’s It About?
This webinar brings together proven tools and techniques that the supervisor or manager can use when giving feedback to their employees. Among the techniques to be discussed are:
- How to set the stage for positive interaction
- When to deliver feedback
- How to bring about change in behavior
- How to turn a mistake into a helpful learning experience
- How to motivate continued improving performance
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Presenter:
Marsha Egan, CPCU, CPIW, PCC, is CEO of The Egan Group, Inc., an executive coaching firm. An International Coach Federation Certified Coach, Egan brings more than 25 years of exemplary corporate and volunteer leadership experience to her individual and organizational clients. She was the 1999-2000 President of the CPCU Society. A sought-after internationally recognized professional speaker, who has appeared on ABC World News Tonight, Fox and Friends, and countless radio shows and in magazines, her keynote addresses, seminars, teleseminars and webinars energize audiences to change and achieve even greater success.
The views and opinions of the speaker are her own and not necessarily shared by the officers, members, or staff of the CPCU Society.
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To Learn More
The CPCU Society Center for Leadership is the CPCU Society’s premier educational program for insurance industry professionals looking to advance their careers or take on leadership roles within their organizations. Both CPCU Society members and nonmembers are invited to attend courses. For further information on these courses, call the Society’s Member Resource Center at (800) 932-CPCU, option 4.
On–Site Education
To learn how the CPCU Society can provide on-site education, please e-mail Mark Dolinski, Director of Leadership and Career Management Programming or call (610) 251-2748.
Questions
Contact the CPCU Society’s Member Resource Center or call (800) 932-CPCU, option 4.
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