Moderator
James L. Britt, CPCU, is a managing director of Marsh USA Inc. in Charlotte, NC. An active member and past president of the CPCU Society's Charlotte Chapter, Britt chaired the 2004 Annual Meeting Task Force. He also served the Society as a 1995 -1996 regional vice president. He is a certified facilitator and master trainer for the CPCU Society Center for Leadership, and recently authored Building Leaders One on One, an autobiographical journey addressing the personal “building-block process” of leadership growth. He is a contributing member of the CPCU-Loman Education Foundation. And also a member of the University of North Carolina Educational Foundation; and has had extensive experience in high school, collegiate, and masters swimming as a competitor and official.

Panelists
Roger L. Looyenga is chairman & CEO of Auto-Owners Insurance Company located in Lansing, Michigan.  Auto-Owners is a property casualty and life insurance company writing business in 25 states through independent insurance agencies.

Looyenga started his career with Auto-Owners as an auditor-engineer in Minnesota.  His contributions and experience span corporate divisions as well as several states.  He was a Lansing branch underwriter in 1971; a marketing representative in northern Indiana in 1972; in 1980 he transferred to the home office as manager, market development.  In 1982, Looyenga was named regional vice president, St. Paul region, then in 1988 came back to Lansing as vice president, sales.  In 1991, he was named senior vice president, property casualty marketing department, until 1992 when he was named senior vice president, marketing.  Looyenga was elected to the board of directors in 1995.  He became executive vice president in 1999.  He became CEO on February 1, 2004 and in May 2006 became Chairman of the Board .

Looyenga earned a Bachelor of Science degree in business and psychology from Minot State College in 1970.  He has completed the CPCU and CLU designations.  He serves on the board of trustees of the American Institute for CPCU (AICPCU) and the Insurance Institute of America (IIA).  He also serves on the Regional Business Travel Trust board, Lansing Regional Chamber of Commerce board and CEO Network.

Kathy Muedder, CPCU, is the senior vice president, underwriting and reinsurance for Selective Insurance Group, Inc., and Selective Insurance.. Muedder oversees the commercial lines underwriting, reinsurance, safety management and premium audit functions at Selective. She joined Selective in May of 2005.  Most recently, she served as senior vice president of Emerging Issues for ACE USA.  She also serves on the AmComp Board of Directors.

Muedder was employed by Royal and Sun Alliance in Charlotte, N.C. where she was the Worldwide Practice Leader for Workers Compensation and Risk Office Executive.  She previously served as the associate executive director at the Workers Compensation Research Institute (WCRI) and also has worked for Zurich Insurance as vice president of Corporate Underwriting and Government Affairs Director.  Her experience is international in scope and has included assignments in New Zealand, Australia, the United Kingdom and Canada.  She began her career with Allstate Insurance as an agent and underwriter.

A seasoned insurance professional, Muedder is the author of “Singapore and Lessons From a Global Perspective” in Asia Insurance Review and “The Case for Total Absence Management” in Human Resources Planning.  She also has served as the Chairperson of the American Insurance Association (AIA) Workers Compensation Committee, Chair of the New York Compensation Insurance Rating Board and a board member for the Workers Compensation Research Institute (WCRI), California Workers Compensation Institute (CWCI), NJCRIB, PACRB, National Council on Compensation Insurance (NCCI) and National Workers Compensation Reinsurance Pool (NWCRP).

Muedder earned her Bachelor of Science degree in insurance from Roosevelt University in Chicago and has completed advance studies at Northwestern University’s Kellogg School of Business.  She also holds the Chartered Property Casualty Underwriter (CPCU) designation.

Robert Restrepo Jr., CPCU, is president of the State Auto Insurance Companies. He had been appointed as chairman and chief executive officer in February 2006.

Restrepo provides a broad background in the property casualty insurance industry, encompassing both national and regional companies and consistently demonstrates a strong commitment to the independent agency system. His varied experience includes senior executive roles at Aetna, Travelers, Hanover, and most recently with Main Street America Group in Jacksonville, Fla.  

The State Auto Insurance Group of Companies is a $1.5 billion multi-line property-casualty enterprise operating in twenty-six states, primarily in the Midwest and South. Founded in 1921, State Auto has been rated A+ (Superior) since 1954 by the A.M. Best Company, the premier authority on insurance company stability and solvency in the U.S.  The public company, State Auto Financial Corporation (STFC) is traded on the NASDAQ Exchange.                       
        
A graduate of Yale University, Restrepo has also served on a number of industry and community boards including the American Insurance Association where he served as Chairman in 2003. 

Robert Joyce is chairman and chief executive officer of Westfield Group. Joyce leads a diversified financial services organization with over $4 billion in assets.  Westfield is one of the country's 50 largest property & casualty insurers, providing commercial and personal insurance, surety policies, as well as mortgage, banking, and title services to customers in 28 states.  Westfield is rated "A" (Excellent) for financial strength by A.M. Best, a leading insurance financial rating company.

His experience in the insurance industry spans 30 years and includes serving in various senior leadership positions in Reliance Insurance Group before joining Westfield in 1996.  Prior to CEO, Joyce held the positions of president of Westfield Management Company and chief operating officer at Westfield.

Joyce graduated from Villanova University with a degree in business administration. 
He is chairman of the Board of Governors for the Property Casualty Insurers Association of America (PCI).  He is also a trustee for the Griffith Insurance Education Foundation and serves on the Board of Trustees of the Cleveland Playhouse Square Foundation.