Is your organization considering or already deploying Six Sigma? Companies continue to use Six Sigma in efforts to reduce errors and drive organizational improvement. This course will both cover your role in any Six Sigma deployment and describe the effective use of Systems and Statistical Thinking. Even if you are not involved in Six Sigma, these concepts will allow you to more accurately analyze data and ensure your decisions produce positive results.

James A. Stahley, Ph.D., professor of doctoral studies, center for graduate studies, Baker College. Stahley is an acknowledged expert in total quality, business excellence, leadership, and organizational change. An accomplished facilitator, he has taught and presented courses throughout the world. During his career, he has had held key academic, executive, business, and engineering positions. He is a master black belt in Six Sigma, past judge and senior examiner for the Malcolm Baldrige National Quality Award, internal-auditor for ISO 9000, past co-chairman of the National Performance Excellence Council of the Conference Board, a senior member of the American Society of Quality, and a member of the Institute of Electrical and Electronics Engineers.