Developing Emotional Intelligence for Professional Success
It is important to be aware of the emotions that we experience at work or about work. These emotions often form the backdrop for messages we send out about ourselves. If we understand the impact of our emotions in the workplace, we will be better equipped to manage our workplace relationships.

Today’s leaders are becoming more aware of the importance and relevance of emotional intelligence (EI) in the work place. Your ability to recognize and develop your emotional intelligence sets you apart in your ability to contribute to the success of individuals and organizations.

Course attendees will:

• Explore an EI competency model relating to learned capabilities.
• Examine the link between emotional intelligence and professional competence.
• Increase self-awareness of how behavior affects performance.
• Leverage the insights gained to strengthen individual and group results.